VetSync – A Cloud-Based Patient History Syncing Service
VetSync puts veterinary records in the cloud, instantly accessible, structured, and secure. No delays, no fuss. Just the information you need, when you need it.
How VetSync Works
- Secure, streamlined data sharing: VetSync automatically uploads veterinary patient histories from existing Practice Management Systems (PMS), enabling clinics to share core (Tier 1) data instantly while controlling access to more sensitive (Tier 2) information via approval requests.
- Standardised format and easy access: Data from multiple PMS platforms is transformed into a standardised format, searchable by microchip number through a user-friendly web portal, simplifying cross-clinic access without the hassle of emails or phone calls.
- Privacy, ownership, and cost-effective access: Clinics retain full ownership of their data with no pet owner information stored; requesting vets pay a flat fee per record request, while all activity is tracked and securely managed to ensure transparency and peace of mind.
Why VetSync?
Instant Access To Patient History, 24/7
Secure, real-time access to structured medical records – anytime, anywhere – reducing delays in diagnosis and treatment.
Improved Health Outcomes and Continuity of Care
Seamless information sharing ensures consistent, informed care across practices, leading to better outcomes for patients.
Data Ownership
Your clinic retains full control and ownership of all data. We simply provide the secure infrastructure to share it.
Complete Cloud-Base Solution
VetSync requires nothing more than your existing practice management software and an authorisation key. There’s no hardware requirements, no software to install, and no staff training needed. It’s a fully cloud-based platform-secure, seamless, and ready to use.
Onus on the Requesting Clinic
The requesting clinic initiates access to pre-authorised patient history, reducing the administrative workload and labour costs typically incurred by the sending clinic.
Improved Client Experience
Less time spent collecting basic history questions means more time focusing on the important issues during consults.
Partnering With Your PMS:
Our Pricing
VetSync uses a pay-per-use pricing model designed to encourage broad industry participation. Participating clinics who share their data are charged a usage-based fee of $5 per request. There is no fee to upload or share information, recognising the value of this data to the broader veterinary community.
Clinics that access data without contributing their own are charged a higher fee of $20 per request. This tiered structure discourages free-riding, rewards data contribution, and ensures the platform remains sustainable and equitable for all participants. This model reflects a network benefit approach: the more clinics who contribute, the more valuable the system becomes for everyone.
Importantly, the pay-per-use approach ensures cost parity across clinics of all sizes, addressing a common shortcoming of subscription-based models which disproportionately impact small practices.
| Sending Clinic | Requesting Clinic | |
|---|---|---|
| Cost | Free | From $5 per request |
| Benefits | No admin or labour cost for work that doesn’t benefit your clinic. | Only pay for what you use, no ongoing subscriptions. |
| Secure, automated transfer of history to verified veterinary professionals. | Instant access to well-structured, complete patient records. |
Our Privacy Guarantee
- Own Your Data: Clinics retain full ownership of their patients health histories; VetSync simply provides a secure sharing platform.
- Secure & Transparent Access: SSL/TLS encrypted transfer with access limited to verified veterinary professionals, complete with audit logs.
- Minimal Pet History Information: Only essential patient history data is synchronised with the VetSync database. We do not store personal client details or contact information.
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